Advantage Route Systems
Problem: Here is a picture of the screen that appears RIGHT AFTER clicking the “Take Me There” button under the “Information” section of a Stop on the handheld. Like I said, we didn’t have this issue the first time we used the Mango Pilot. I don’t know what has changed since then, or why we… Read More
Have the batteries EVER been completely drained and not recharged immediately upon return of driver? Symptoms: Low battery voltage. Cause: When the battery is drained, an electric current introduced in the opposite direction of the ion flow can return the system to a charged state to begin the process again. Because recharging does not restore the… Read More
When launching Route Manager on the handheld via the Shortcut in the start menu. Symptoms: Message on handheld stating ARSLauncher is missing and it is required to run the software. Cause: Generally the cause of this is switching from one type of removable flash card to another. Such as you used Compact Flash cards before,… Read More
have a problem of the Handheld hanging up for a minute or so when I first start it. How can I solve this problem? Symptoms: After doing a hard reset or starting Route Manager for the first time on a Handheld, it hangs for more than a minute at: Loading Route Manager 2000. One moment… Read More
On the Seiko DPU-S445 Printer you can toggle between Bluetooth and Infrared printing. To find out what the printer is currently set to you can: Power off the printer Hold down the FEED button first and ON/OFF on the printer When the printer has powered on, release the ON/OFF butting first and then release… Read More
The MangoGT handheld has a few steps due to its Operating System that are required to do when you first get the handheld or do a hard reset on the handheld. The most noticeable option/issue if these steps aren’t followed is that the Handheld Signatures and Driver Notes print out as Black Boxes on the receipts. This is due… Read More
How can I disable the side buttons on the Casio IT-70 handheld? Symptoms: None. This is a procedure. Cause: None. This is a procedure. Resolution: To disable the side buttons, follow the steps below: Download this file: http://www.advantagers.com/flc/cereg.dat Place the resulting file in the handhelddatadefaultprogsmips directory. Do a “Prepare data card”. Do a “Morning card”. Insert… Read More
When you need support for your Mango (TM) hardware, we are here to help you. Advantage Route Systems has set up www.MangoHelp.com so you have the information you need on handhelds, printers and accessories. At ManogoHelp.com, you can learn how to reset them, set them up for GPRS, GPS, Barcode Scanning, and many other configurations.