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ARS247

Advantage Route Systems

‘O’Neil’

O’Neil 4″ Printer > Installing Required Fonts

Issue: Some printers from O’Neil/Datamax do not have all the required fonts installed on them from the manufacturer. This results in printouts from our software to not be correct: alignment issues, font really small (when should be large), not bolded, etc. Easiest way to tell is by printing the Utilities Page, and the Font’s that… Read More

Batteries not holding a charge?

Have the batteries EVER been completely drained and not recharged immediately upon return of driver? Symptoms: Low battery voltage. Cause: When the battery is drained, an electric current introduced in the opposite direction of the ion flow can return the system to a charged state to begin the process again. Because recharging does not restore the… Read More

O’Neil Printer Setup (Flash Rename)

The O’Neil printer must be configured as a “Receipt Printer”. Sometimes printers come from the manufacturer set this way, but other times they are not. In order for them to function properly with ARS programs they may need to be “flashed” to change them to a receipt printer. Symptoms: Not being able to print signatures… Read More

Bluetooth Printer not working properly

Low printer battery voltage is a problem for the Bluetooth CMP-10 printer. Symptoms: A small drop in printer voltage causes the printer to stop printing or sometimes start printing pieces of information (but not the entire receipt). Cause: Low voltage from printer usage or defective batteries. Resolution: Batteries typically can have a voltage drop of… Read More

O’Neil Printer Setup (Fonts)

Issue: Some printers from O’Neil/Datamax do not have all the required fonts installed on them from the manufacturer. This results in printouts from our software to not be correct: alignment issues, font really small (when should be large), not bolded, etc. Easiest way to tell is by printing the Utilities Page, and the Font’s that… Read More

Handheld/Printer Specific Manuals

When you need support for your Mango (TM) hardware, we are here to help you.  Advantage Route Systems has set up www.MangoHelp.com so you have the information you need on handhelds, printers and accessories. At ManogoHelp.com, you can learn how to reset them, set them up for GPRS, GPS, Barcode Scanning,  and many other configurations.