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ARS247

Advantage Route Systems

‘PTB-3’

PTB-3 Passcode

When connecting your handheld to the BT-4 printer, it may ask you for a passcode. When prompted, enter 0000.

Batteries not holding a charge?

Have the batteries EVER been completely drained and not recharged immediately upon return of driver? Symptoms: Low battery voltage. Cause: When the battery is drained, an electric current introduced in the opposite direction of the ion flow can return the system to a charged state to begin the process again. Because recharging does not restore the… Read More

Bluetooth Printer not working properly

Low printer battery voltage is a problem for the Bluetooth CMP-10 printer. Symptoms: A small drop in printer voltage causes the printer to stop printing or sometimes start printing pieces of information (but not the entire receipt). Cause: Low voltage from printer usage or defective batteries. Resolution: Batteries typically can have a voltage drop of… Read More

New handheld freezes opening Route Manger, stuck on “One Moment Please”

have a problem of the Handheld hanging up for a minute or so when I first start it.  How can I solve this problem? Symptoms: After doing a hard reset or starting Route Manager for the first time on a Handheld, it hangs for more than a minute at: Loading Route Manager 2000. One moment… Read More

Handheld/Printer Specific Manuals

When you need support for your Mango (TM) hardware, we are here to help you.  Advantage Route Systems has set up www.MangoHelp.com so you have the information you need on handhelds, printers and accessories. At ManogoHelp.com, you can learn how to reset them, set them up for GPRS, GPS, Barcode Scanning,  and many other configurations.