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ARS247

Advantage Route Systems

Posting Errors: GL code does not exist in the GL tables

Error report received after Posting Transactions.

Symptoms:

After posting transactions receive the following message. PRODUCT CHARGE CODE (XXXXX) HAS A GL CODE THAT DOES NOT EXIST IN THE GL TABLES

Cause:

The reported Product Charge Code is assigned to an invalid General Ledger Account number.

Resolution:

To fix this error follow the steps outlined below. 1. From the List menu select Product Codes and then click on Product Charge Codes. 2. Locate the troubled product 3. On the Accounting tab check for missing G/L Accounts, on the bottom section.

More Information:

The same error applies for products missing or not setup with Gratis G/L accounts.

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