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ARS247

Advantage Route Systems

Ole Error MSXML3.dll when running credit cards

Description: Error when attempting to Vault or Process credit cards:

“OLE IDispatch exceiption code 0 from msxml3.dll: The download of the specified resource failed.”

Method: RM2000 -> RMRSGCREDITCARDPROC.CMDOK.CLICK ->RMRSGCREDITCARDPROC.EXPORT->RMRSGCREDITCARDPROC.AUTHDOTNET
Line: 128

This error happens when the Internet Explorer browser settings run into an error loading the Authorize.net page (in the background, hidden from view) and Internet Explorer was displaying a prompt about showing secure content.

Solution:
To Disable the “Only secure content is displayed” message (on EACH PC):

  1. Start Internet Explorer.
  2. On the Tool menu, click Internet Options.
  3. Click the Security tab, and then click Custom level.

In the Settings box, scroll down to the Miscellaneous section, and under Display mixed content choose the following option: Enable, will always display non-secure items without asking.

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