RMA Series 6: 6.2.2r2

Please log into www.ARS247.com to download this release. It will be located under the Downloads > Route Manager Advanced section.

Desktop Changes:
T20140923.0030 – Enh: Credit Card Processor by Major Account Code – Added the ability to setup a Credit Card processing company in Major Account Codes, and if a customer is assigned to this Major Account Code, it will be vaulted and charged under this Credit Card account instead of the one in branch setup. If running batch Credit Cards, must choose the “Use Major Account Code” to pull in the ones using this method (if not selected, they will be ignored).
T20140915.0019 – Enh: Decrypt SS # upon Customer List and Collection Reports export – Social Security Numbers are decrypted when exporting these reports.
T20140924.0001 – Enh: Add new options for Export Email Addresses – added additional export search criteria.
T20140924.0002 – Enh: Set Browse order to Employee Name by Default in Employees
T20140923.0032 – Error Trap: “Alias RMRDGLSTCUST not found” when emailing from Reprint Invoices report – Fixed error.
T20140623.0017 – New Cust Wizard price list issue – Fixed issue where the price list items were not properly displayed in the Default Products section.
N/A – Remove “Rebuild All Routes” option from Install Shield program.
T20140820.0009 – New Cust Wizard Vault CC issue – Fixed issue where the system attempted to vault a credit card twice on new customer entries. Now it only vaults once, when the account is saved at the very end.
T20140827.0039 – Primary Credit Card issues – Fixed program so ONLY primary cards can ever have a setting to be charged (one time, monthly, group), and ONLY primary cards will be processed during batch processing. Also added warnings when checking/unchecking the Primary box to warn users of the changes.
T20140908.0012 – Recurring Charges invoice Label issue (shows as Acct Debit) – Fixed invoice label on Recurring Charges.
T20140613.0002 – Invoice Reprint issue with “Extra” field – Fixed issue with Extra field showing on some invoice formats.
T20140403.0015 – ReportsPlus – export to CSV instead of Excel – Changed reports plus to export to a .CSV file instead of .XLS, as it is much faster and prevents the program from crashing. Still able to read in Excel.
T20141001.0025 – Print Load Sheet: Cant Email or Fax – fixed problems preventing users from Emailing or Faxing this report.
T20141001.0023 – Customer Snapshot Report search criteria not working – Fixed issue with Search Criteria not working properly.

Windows CE Handheld Changes:
None

Android Changes:
N/A – Enh: Warning/Prevent sale on Out of Stock items – Enabled the Out of Stock warning features in Handheld Class.
N/A – Enh: Shopping Card: Show [TX] and [R] labels – If an item is charged Tax or a Redemption, it will be displayed on the screen like it prints.
N/A – Enh: International Language (and date) support – Added Local Preferences feature to handheld (lower left corner button on main screen) and added the ability to select a Locale so date and number formats would follow the correct format (ie. MM/DD/YYYY or DD/MM/YYYY).
T20140918.0004 – Enh: Low Res Signature Capture screen issue – Added a border around the Signature Capture box so it is easier to see on lower resolution devices.
T20140826.0001 – Shopping Cart Date incorrect – Fixed issue with the Date being incorrect on the print out.
T20140924.0020 – Axon Invoice printout issue – Fixed invoice reprint issue.
T20140925.0016 – Camera Issues – Fixed memory issue causing the camera feature being disabled.
T20140915.0009 – Show Skipped Stops feature dragging stop when not serviced – fixed issue so Skip stops (from desktop) do not get dragged to the next delivery day.
T20140319.0010 – Allow Driver to update/choose Send Invoice feature – Fixed issue when the desktop was set to send after Posting, if the driver chooses “send now” it will now send upon invoice upload.
N/A – Fixed Low Resolution issue on the Misc Items > Add Product > Product Quantity/Price Entry screen so the Save and Save & Add buttons are not hidden behind the keyboard.

Mango Supervisor Changes:
None

Customer Message Centre Changes:
Enh: Free Email: All existing email features (before CMC) are now free and do not use Email Points. Only Advanced CMC Features use Email points (ie. Generate Messages, Access to templates in Customer Information, Open/Click tracking).
Enh: Added “Country Code” option in CMC Setup and pre-fill the country prefix on all phone numbers if used.
Enh: Renamed menu item to “Manage My CMC Points”
Enh: Email Subject Line now automatically adds: RE: Acct# [CUST_ID] ([CUST_NAME])
Enh: Auto-Renew Process – System will now auto-rebill (if selected upon sign up) when the point threshold is reached.
Enh: FAX “message” can now be seen on Batch Confirmation emails.
Enh: Bad/Empty Return Email Addresses will send the Batch Confirmation emails to the CMC Email addressed used upon sign up.
Enh: Separated the send message and get status functions into separate threads so status checks can be done more often (delivered status, available points, etc)
Enh: Status Monitor and Status Report now better define “Classes” to indicate where the message was sent from.
Enh: Added option in CMC Setup to Turn off Batch Confirmation Emails.
Fixed: Generate Messages Screen > Show Template Sample button pops up an IDISPATCH Exception code 4096 error.
Fixed: Status Report: Emails with a status of “Pending” show on the Status Report as “Unknown Error”
Fixed: Invoice After Delivery – When adding to the log/contacts file, email method shows up in Contacts as Spoke With “CMC-Fax” it should be “CMC-Email”
Fixed – Signup/Renewal process when on a PC that is connected to RMA via a Mapped Drive.
Fixed – Voice messages generated from Generate Messages (all tabs) fails to convert Variables to text.
Fixed: Credit Card Batch email receipts would be sent out one by one, rather than in one batch.