RM2000 2017 Support Plans
RM2000 Support Plan for 2017
For 2016, Advantage Route Systems has enhanced its support plan for RM2000. Our new programs are called Advantage SupportPLUS and Advantage SupportPLUS/24. While keeping both programs affordable for our customers, you now have a choice on optional services such as priority call handling and around the clock support. Also included in your plan this year are discounts on supplies and hardware – the things that you use most. This is just one way we show you our appreciation for your business.
In this section you will find information about the plan – what you will receive and what it will cost. Helpful tables show a comparison on benefits between the two plans.
If you have been on a RM2000 support plan in the past, then you will automatically be matched up with the Advantage SupportPLUS plan. If you would like to step up to the SupportPLUS/24 plan just let someone in sales or support know and they will arrange that for you. You can reach them at 1.209.632.1122.
We look forward to serving you in 2017.
Advantage SupportPLUS Feature Table
*All prices in U.S. Dollars
| Feature | RM2000 | RM2000/24 | Hours |
| Base Price (MUL Fee 1-3 Desktop Users) | 595 | 715 | 3 |
| Base Price (MUL Fee 4-5 Desktop Users) | 775 | 895 | 4 |
| Base Price (MUL Fee 6-10 Desktop Users) | 835 | 970 | 5 |
| Base Price (MUL Fee 11-20 Desktop Users) | 895 | 1030 | 6 |
| Base Price (MUL Fee 21-30 Desktop Users) | 1015 | 1170 | 7 |
| Module Fee (each) | E-Store- 200 | E-Store- 200 | |
| Re-sign Up Fee (Extra Hours) | 200(2) | 200(2) | |
| Custom Programming (per hour) | 150 | 150 | |
| Data Conversion (per hour) | 120 | 120 | |
| On-Site Training | 1175 | 1175 | |
| Class Room Training (per day) | 695 | 695 | |
| Block of Hours 3-5 (per hour) | 85 | 95 | |
| Block of Hours 6-25 (per hour) | 80 | 90 | |
| Block of Hours 26+ (per hour) | 75 | 85 | |
| After hours surcharge (per hour) | X | 50 | |